Full-Service EDI That Keeps You in Control

Go live with EDI partners in days, not months. Orderful's Full-Service EDI solution offers a one-time integration that enables logistics companies to quickly integrate and go live with new trading partners in 9 days or less.

Orderful's Managed Services & Production Monitoring is a full-service EDI management solution. We handle everything from onboarding new trading partners to testing transaction scenarios and monitoring live data exchanges. With comprehensive managed EDI services, you can ensure compliance, accuracy, and real-time issue resolution without dedicating internal resources to managing EDI.

Managed Services includes two main components: Managed Testing and Production Monitoring. In the Managed Testing phase, we onboard new trading partners, gather requirements, and test all transaction flows. Once live, Production Monitoring provides real-time oversight of transactions, resolving issues and errors as they occur. We handle all the technical details and notify you of any critical actions needed to keep your EDI operations running efficiently. With our EDI services, you'll always be in the loop.

Orderful takes on all technical responsibilities, including EDI setup, onboarding, and troubleshooting trading partner issues. Your only responsibility is maintaining the business relationship with your partners. Our Managed EDI Services come with a 2-hour first response time during business hours, with fast follow-up on after-hours issues. Our team is dedicated to monitoring your transactions and immediately resolving any issues that come up so you never have to worry about costly interruptions.

Orderful's Managed Services offer full visibility into your EDI processes, allowing you to track progress and stay informed without handling the technical details yourself. Our platform is designed for speed, helping you onboard trading partners and resolve issues faster than traditional solutions. Unlike other providers, we don't lock you into rigid systems—you maintain control and have the flexibility to choose which partners are managed by us and which you'd like to handle in-house.