BelleCo Power Translates JSON to X12 with Orderful

Business Challenge: Overcoming Technical EDI Hurdles

BelleCo Power, a distributor in the utility sector, was founded by Lauren, an industry veteran with 20 years of experience. BelleCo specializes in helping manufacturers transition their utility orders to EDI, aiming to eliminate the inefficiencies and manual labor associated with traditional order processing methods. The company serves as a crucial bridge between manufacturers, who typically have EDI capabilities, and utilities, which had stopped using EDI.

As a new venture, BelleCo faced significant challenges in implementing EDI. Despite having a seasoned team, including Clint, a software engineer with 15+ years of experience but no background in X12 EDI, the company struggled to find a solution that could effectively translate JSON data into X12 EDI and connect their systems with various trading partners. The manual processes were not only time-consuming and prone to errors but also made it difficult for BelleCo to scale efficiently.

The search for a robust EDI solution led BelleCo to Orderful, a platform that met all their requirements. Orderful’s structured implementation process, combined with its robust features, allowed BelleCo to quickly transition from manual processes to a fully integrated EDI solution. This partnership enabled BelleCo to enhance efficiency, improve visibility, and maintain control over their EDI transactions, setting the stage for scalable growth and operational excellence.

The Solution: From JSON to X12: Simplifying EDI Translation

BelleCo faced a significant business challenge as they sought to bridge the gap between manufacturers and utilities by converting utility orders to EDI. This transition was critical to eliminate the inefficiencies and manual labor associated with traditional order processing methods. As a new venture, BelleCo needed to find the right EDI partner who could provide a seamless, efficient, and robust solution without requiring them to become EDI experts.

After thorough research, BelleCo chose Orderful for several compelling reasons:

Easiest EDI Integration: Orderful’s Cloud EDI Solution provided BelleCo with an integrated experience across trading partners and transactions. By integrating once with the Orderful API, BelleCo could immediately start trading with their trading partners, eliminating the need for repeated custom integrations. This streamlined the process significantly, allowing BelleCo to go live faster and meet tight deadlines.

Resolve Issues in Seconds: Orderful’s rules engine enables companies to catch and fix errors instantly, reducing back-and-forth communication with partners and improving overall efficiency. BelleCo created business-specific rules to edit their transactions without re-writing code. For example, they implemented a custom rule to standardize bill-to naming conventions on outbound 850s, condensing hours of technical work into a few clicks.

Hyper-Responsive Support: Throughout the implementation process, Orderful’s team of EDI experts provided exceptional support. Their proactive and quick response times ensured a smooth transition to the new system, addressing issues promptly and efficiently. This level of support was particularly crucial for BelleCo as a first-time EDI implementer.

Lauren highlighted the importance of Orderful’s support, stating, "Every question was answered quickly, making the transition smooth and efficient."

Orderful’s combination of seamless integration, robust validation, efficient error handling, and exceptional support ensured that BelleCo could meet their EDI needs effectively and continue their growth trajectory.

The Results: Improved Error Resolution and Efficiency

Implementing Orderful's EDI platform brought significant improvements to BelleCo's operations, resulting in enhanced efficiency, reduced costs, and greater control over their EDI processes. Here are the key results achieved:

Times Faster to Go Live Than Other EDI Solutions 

Orderful’s efficient integration and real-time validation engine enabled BelleCo to go live 4 times faster compared to other EDI solutions. This rapid implementation was crucial for meeting tight deadlines and serving BelleCo’s customers.

Error Resolutions 

With Orderful’s proactive error handling and real-time validation, BelleCo could identify and address issues before transactions were sent out, reducing errors and improving overall efficiency. "Orderful allows us to catch errors right away and resolve them quickly, which means less back-and-forth with our trading partners," said Clint.

Visibility of Transactions 

Orderful’s platform provided BelleCo with complete visibility into their EDI transactions, allowing them to maintain control and move quickly to serve their clients efficiently. "Orderful gives us real-time insights into our EDI transactions, so we can catch and fix issues before they escalate. It feels great to have full control and not be at the mercy of outside providers," Lauren shared.

Fewer Resources Needed for EDI 

Orderful’s intuitive interface and automation features allowed BelleCo to manage their EDI processes with fewer resources, freeing up staff to focus on other critical tasks. Their developers, who weren’t familiar with EDI, found it helpful to work with JSON. This was crucial because, while EDI is critical in their industry, they didn’t have the time to become EDI experts or the budget to pay high consultant fees. Orderful enables them to work in a format they understand while seamlessly connecting their clients to EDI.

By partnering with Orderful, BelleCo successfully transitioned to an in-house EDI management system, achieving faster integration times and improved error handling. The combination of seamless integration, robust validation, efficient error handling, and exceptional support ensured that BelleCo could meet their EDI needs effectively and continue their growth trajectory.

About BelleCo

BelleCo Power Solutions, founded by Lauren Lee, is dedicated to helping businesses in the utility sector achieve significant growth. With over 17 years of experience, BelleCo offers extensive knowledge and expertise in the utility industry, combined with a vision to drive client success.

BelleCo provides comprehensive services including sales support, supply chain management, and technology integration, all enhanced by their qualification as a women-owned business. Their solutions are designed to maximize cost savings, improve supply chain efficiency, and leverage technology to automate and enhance key backend processes. BelleCo’s mission is to elevate businesses to new levels of efficiency and impact, making them a trusted partner for both utilities and manufacturers.